VISA Credit Card: 1.800.423.7503
VISA Debit Card: 1.800.554.8969
Need a new BOS debit card? No problem! Just stop by any of our branch locations and our personal bankers will be happy to issue your new debit card while you wait. You will select your Personal Identification Number (PIN) when your card is issued so no more delays waiting for your PIN to arrive in the mail. If you want to personalize your card with a photo, you can
email us your .jpg file and we’ll customize your card with your photograph. Certain photos are restricted. Fee does apply. For more information, contact a BOS Personal Banker.
BOS debit and credit cards now have EMV chip technology. This provides your debit card with additional layers of protection against fraud and forgery. When you use your card at a chip activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
Enjoy all the benefits of your BOS Debit or Credit Card and pay with Apple Pay™ at participating stores.
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
If you have a lost or stolen ATM or debit card, call 1-800-554-8969.
The next business day after reporting your card lost or stolen, contact the Bank of Springfield at (217) 241-HELP.
Bank of Springfield and VISA have implemented a new automated notification service to alert customers when abnormal activity is detected on your VISA Debit and Credit Card. When an unusual spending pattern is identified, a customer service representative will contact you. Once your identity is confirmed, you will be prompted to confirm the reported transactions as legitimate or suspect. This system is in place to protect our cardholders from fraud. If you plan on traveling out of state and using your VISA Debit or Credit card, please notify the bank ahead of time. This helps VISA recognize that your transactions are valid.
Questions about your BOS Debit Card?
Visit our Frequently Asked Questions page.
Check your BOS credit card balance and view recent transactions.
You chose to bank with us for a reason, now we're giving you one more...Visa® Platinum credit card with all the features and benefits you need.
BOS VISA Gift Cards can be purchased at any BOS branch and can be used anywhere VISA Debit Cards are accepted. Visit My Prepaid Balance to check the balance on a card, view transactions and more.
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