VISA Credit Card: 1.800.423.7503
VISA Debit Card: 1.800.554.8969
If you have a lost or stolen ATM or debit card, call 1-800-554-8969.
The next business day after reporting your card lost or stolen, contact the Bank of Springfield at (217) 241-HELP.
Bank of Springfield and VISA have implemented a new automated notification service to alert customers when abnormal activity is detected on your VISA Debit and Credit Card. When an unusual spending pattern is identified, a customer service representative will contact you. Once your identity is confirmed, you will be prompted to confirm the reported transactions as legitimate or suspect. This system is in place to protect our cardholders from fraud. If you plan on traveling out of state and using your VISA Debit or Credit card, please notify the bank ahead of time. This helps VISA recognize that your transactions are valid.
Questions about your BOS Debit Card?
Visit our Frequently Asked Questions page.
Check your BOS credit card balance and view recent transactions.
You chose to bank with us for a reason, now we're giving you one more...Visa® Platinum credit card with all the features and benefits you need.
BOS VISA Gift Cards and Prepaid Cards can be used anywhere VISA Debit Cards are accepted. Our Prepaid Cards are reloadable for continuous use. Gift Cards and Prepaid Cards can be purchased at any BOS branch. Visit the Card Center to check the balance on a card, change a PIN and more.
Sold prior to September 2014.
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