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BankCents is the podcast that makes sense of all things banking. Learn about a wide range of banking topics like financial literacy, fraud awareness, the mortgage process, financial planning, small business banking, and more!

Hosted by Greg Marantz, EVP of Credit and Risk Management, with an ever-revolving cast of in-house industry experts.

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NOTICE OF ERROR RESOLUTION PROCEDURES

You may have certain rights under Federal Law related to resolving loan servicing errors and requesting information about your account. You may learn more about these rights by contacting BOS at 877-698-3278. A written notice of potential loan servicing errors must be asserted to Bank of Springfield, P.O. Box 19301, Springfield, IL 62794-9301. The written notice is required to include the name of the borrower, account number, and description of the error believed to have occurred.

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